TERMS OF SERVICE
& FITNESS DISCLAIMER.

These Terms of Service govern moveyourjugs.com and the memberships, training programs, educational materials, dashboard tools, community features, merchandise sales, and reward fulfillment provided by JUGS LLC, a Massachusetts limited liability company ("JUGS," "we," "us," or "our").

Please read these Terms before registering or purchasing a membership or merchandise. By registering, purchasing, or using the services, you agree to these Terms to the extent permitted by applicable law. If you do not agree, do not use the services. Any separate consent required by law remains required.

The Privacy Policy describes how personal information is handled. Recurring billing terms and any purchase-specific conditions are disclosed at checkout. These Terms do not replace disclosures or affirmative consents required during signup or purchase.

JUGS memberships, training programs, dashboard tools, and community features are intended for adults age 18 and older. You must be at least 18 years old to create an account, purchase a membership, or participate in these services. By registering, purchasing, or participating, you confirm that you meet this minimum age requirement. Individuals under 18 are not eligible, including with parental or guardian permission.

Individual tools may have higher minimum ages. The adult BMI calculator is intended for ages 20 and older, and the daily calorie-needs calculator is intended for ages 19 and older, subject to the additional limitations stated in these Terms and on the tools.

JUGS offers Jug Curious free membership and Jug Handler paid membership. Available content and tools depend on your membership, training eligibility, and the content published for that access level. Paid access is required for the structured challenge, Meal Planner, Food Diary, and JUGS Club.

Provide accurate registration information, protect your credentials, and contact JUGS if you suspect unauthorized account access. Membership access is personal and may not be shared, transferred, resold, or used to redistribute protected materials without written authorization.

Previously unlocked paid training content remains subject to an active paid membership. Subscription cancellation, a refund, account closure, or a restriction permitted by these Terms may affect access. A subscription does not promise lifetime access or that unpublished content is already available.

Paid memberships cost $9.99 per month or $79.99 per year unless a different offer is clearly disclosed at checkout. Monthly and annual plans include the same membership features. Review the amount, billing interval, applicable charges, and renewal terms before purchasing.

Subscriptions automatically renew at the disclosed interval until canceled. By completing a paid subscription purchase and providing the required billing consent, you authorize the recurring charges disclosed at checkout using your selected payment method.

Account and subscription services are provided through Outseta, with payment processing through Stripe. JUGS does not receive your complete payment card details through its member dashboard.

Renewal disclosures, confirmations, reminders, and notices will be provided as required by applicable law. Material changes to subscription prices or terms will be communicated and handled in accordance with applicable law.

CANCEL ANYTIME. NO CANCELLATION FEES.

Cancel through Manage Account & Billing in the dashboard’s My Membership section, or Manage Account in the website footer. Open your subscription details in the account portal and complete its cancellation process. If you cannot access the portal or complete cancellation, contact JUGS through Contact JUGS.

Cancellation stops future automatic renewals. Paid access continues through the end of the current paid billing period unless the payment is refunded or applicable law requires a different result. Cancellation alone does not request a refund.

There are no cancellation fees or minimum renewal commitments. Cancel before the next renewal charge to avoid another billing period. Mandatory cancellation and consumer-protection rights remain unaffected.

MEMBERSHIP PAYMENTS ARE GENERALLY NONREFUNDABLE.

Membership payments, including initial purchases and subscription renewals, are generally nonrefundable, except where required by applicable law. JUGS does not ordinarily provide prorated refunds for unused portions of a billing period, voluntary nonuse, or cancellation before the end of a paid period.

JUGS may consider refund or credit requests on a case-by-case basis and may grant exceptions at its discretion, including for duplicate charges, verified billing errors, significant technical access problems, or other circumstances. Except where required by law, submitting a request does not guarantee a refund or credit.

To request consideration, use Contact JUGS, include the email address associated with your membership, and describe the reason for your request.

A full refund of the current paid subscription payment ends the paid access associated with that payment. A refund request and cancellation are separate actions; use the account portal to stop future renewals or ask JUGS for help. Statutory refund and consumer-protection rights are not limited by this policy.

MERCHANDISE ORDERS AND SHIPPING

Retail apparel is made to order through Printify and its print providers. Review the product description, size chart, color, quantity, delivery address, and final checkout total before ordering. Merchandise purchases are charged separately from memberships and do not create or renew a subscription. Well Jugged reward apparel is reserved for eligible approved finishers and is not offered for retail purchase.

Retail merchandise ships to eligible United States addresses only, as shown at checkout. International merchandise shipping is unavailable. Shipping charges and applicable taxes are displayed before payment. Production time is additional to carrier transit time. Delivery estimates are estimates; items in one order may ship separately. If we cannot ship within the stated shipping period, or within the period required by law when none is stated, we will provide the required delay notice and cancellation or refund options.

SIZE CHOICES, RETURNS AND EXCHANGES

Because apparel is made to order, we do not ordinarily accept returns or exchanges for a change of mind or a size or color you selected incorrectly. Check the size chart before purchasing. JUGS may consider exceptions at its discretion. This restriction does not apply to defective, damaged, incorrect, or materially misdescribed goods, or limit rights required by law.

DAMAGED, DEFECTIVE OR INCORRECT ITEMS

Contact hello@moveyourjugs.com promptly after delivery, preferably within seven days and within 30 calendar days for the standard production-issue process. Include your order number, a description of the issue, and clear photos of the item, print, size label, and packaging where relevant. JUGS will review the issue and arrange an appropriate replacement, reprint, or refund for a confirmed problem, subject to applicable law. A manufacturer sending a different size or color from the one ordered is an incorrect-item issue. Do not mail an item back without contacting JUGS for instructions. Any legally required remedy remains available even if a supplier’s reporting period has ended.

ORDER CHANGES, CANCELLATIONS AND DELIVERY PROBLEMS

Contact JUGS immediately to request an order cancellation or address change. We will check whether the order can still be changed or stopped. Once production begins, a requested change or cancellation may no longer be possible. A request alone does not confirm cancellation. Mandatory cancellation and refund rights remain unaffected.

Provide a complete and accurate delivery address. For missing, delayed, returned, or undeliverable packages, contact JUGS promptly with your order number so we can investigate with the fulfillment provider or carrier. Additional production or shipping charges may apply to a new shipment required by an incorrect address you supplied; any such charge will be explained before you agree to it. We do not charge you to correct an error caused by JUGS or its fulfillment providers. This provision does not remove our delivery obligations or your mandatory consumer rights.

Approved retail refunds are processed to the original payment method where available; bank processing times vary. A merchandise refund does not cancel a membership, and canceling a membership does not cancel a merchandise order. Finisher apparel rewards ship to United States addresses only, with standard U.S. shipping included. International reward shipping is unavailable. Digital memberships and digital finisher recognition remain available internationally. Earned apparel rewards also follow their published eligibility and fulfillment rules; report a problem with a reward item to JUGS using the same contact details.

Participation in JUGS training is voluntary and involves inherent risks, including muscle strains, sprains, joint injuries, falls, overexertion, cardiovascular complications, property damage, permanent disability, and, in rare circumstances, death.

You are responsible for evaluating your physical condition, experience, abilities, and readiness before participating.

If you have an injury, medical condition, concerning symptoms, or uncertainty about your ability to exercise safely, consult a qualified healthcare professional before beginning.

Stop exercising and seek appropriate medical attention if you experience chest pain, faintness, unusual shortness of breath, or other concerning symptoms.

JUGS training may involve lifting, carrying, swinging, rotating, and manipulating water-filled containers.

Water movement can cause unexpected changes in balance, momentum, resistance, and weight distribution. Containers, handles, lids, and seals may leak, detach, break, or fail during use.

Before and during training, participants should:

• Inspect equipment for damage or leaks.
• Use containers and components appropriate for the intended exercise and load.
• Secure lids and inspect handles and seals.
• Select manageable resistance and progress gradually.
• Maintain controlled movement and appropriate technique.
• Keep the training area clear of people, pets, and obstacles.
• Stop using equipment that appears damaged, unstable, or unsafe.

The ability of a container to hold water does not establish that it is designed, tested, or rated for every exercise or dynamic movement.

The JUGS Challenge consists of six eight-week training phases with five workouts per training week and four mandatory recovery weeks after Phases 1 through 4. There is no additional recovery week between Phases 5 and 6. Required rest days also apply within training weeks.

Progression is based on completion. Members check off workouts on their eligible day using the dashboard’s training date and account time zone. Bulk or backdated workout check-offs are not offered. Missed workouts shift the schedule, and required rest and recovery remain in place. Completion may take longer than 52 elapsed weeks.

After completing a phase’s 40 workouts, submit a phase review through My Progress. Progression requires approval and completion of any required rest or recovery. A review request does not guarantee immediate approval or a response at a particular time.

Workouts and demonstrations provide general educational guidance. They cannot account for every participant’s circumstances and do not guarantee safety or suitability. Select manageable resistance, maintain controlled technique, and stop or modify an activity when necessary for safety. A dashboard unlock or approval does not establish medical readiness.

JUGS provides general exercise and nutrition education. Content, recipes, food data, calculators, and results are informational and do not provide medical advice, diagnosis, treatment, individualized medical clearance, or a prescribed diet.

The published recipe collection is vegetarian and may include eggs and dairy. Members may follow their own dietary preferences. Check ingredient lists, package labels, preparation methods, and possible cross-contact for allergies and other dietary needs. Nutrition values can vary by product, portion, preparation, and data source.

The Meal Planner describes planned meals; the Food Diary describes intake you log. Planning a meal does not automatically log it as eaten. Totals cover the entries recorded and may be incomplete. An unknown nutrient value is not a known zero. Manual entries, recipe calculations, and USDA FoodData Central records can contain omissions or errors. Verify the food, preparation, portion, and quantity selected.

The adult BMI calculator is intended for ages 20 and older. BMI is a screening measure, not a diagnosis or direct body-fat measurement. The daily calorie-needs calculator is intended for adults ages 19 and older who are not pregnant or breastfeeding. Its maintenance estimate is a starting estimate, not a weight-loss prescription. Actual needs vary.

Calculator results do not automatically create a Food Diary goal. Saving supported results to your account is optional. Food logs, meal plans, measurements, and calculator results do not determine training progression or recognition.

The Jug Fill Calculator estimates water volume and combined container weight from the inputs provided. An editable default empty-container weight may not match your equipment. Weigh your empty container with its caps, confirm each filled jug’s actual weight on a scale, and select a load appropriate to the exercise. Capacity is not a recommended training load.

Consult appropriately qualified professionals about allergies, medical conditions, specialized nutritional needs, or interpretation of health-related measurements. JUGS does not monitor your entries for emergencies.

By participating in JUGS training, you acknowledge the inherent risks associated with physical exercise, water-filled equipment, shifting loads, and unsupervised movement.

You voluntarily accept these inherent risks, including risks that may not be foreseeable.

To the fullest extent permitted by applicable law, you release and discharge JUGS LLC, its owners, members, managers, employees, contractors, instructors, and authorized representatives from claims for personal injury, property damage, or other losses arising from voluntary participation in JUGS training activities, including claims based on ordinary negligence.

This release is intended to address risks associated with following exercise instructions, selecting and using equipment, performing physical movements, and participating outside the direct supervision or control of JUGS.

This release does not apply to gross negligence, reckless or intentional misconduct, violations of nonwaivable statutory duties, or other liability that cannot legally be released.

Nothing in these Terms limits any consumer rights or remedies that applicable law prohibits businesses from waiving.

JUGS is delivered through self-directed digital materials and dashboard tools. Membership does not include live supervision, personal training, or instructor certification.

JUGS does not inspect your exercise environment, evaluate your technique in real time, or verify the condition or suitability of your equipment. Phase reviews concern recorded program completion and notes; they are not physical examinations or technique assessments.

You remain responsible for deciding whether to perform, modify, or discontinue an activity. Community posts and administrative replies do not create an individualized healthcare or coaching relationship.

Training results vary based on individual factors, including experience, consistency, technique, nutrition, sleep, recovery, physical condition, and health.

JUGS does not guarantee specific improvements in strength, endurance, cardiovascular fitness, body composition, weight, or performance.

JUGS training materials, written content, videos, graphics, program structure, and branding are owned by JUGS or their respective rights holders.

Membership provides a limited, personal, non-transferable right to access applicable materials for individual use.

Reproduction, redistribution, resale, republication, or commercial exploitation of protected materials without authorization is prohibited, except where permitted by law.

JUGS Club is a member community. Treat others respectfully. Harassment, threats, impersonation, spam, unlawful conduct, unauthorized account sharing, and posting someone else’s private information without permission are prohibited.

Use a display name that does not impersonate another person or misrepresent your affiliation. Founder identification and training-status flair are assigned by JUGS. A display name does not make posts anonymous to JUGS. Community posts and replies are visible to other members with community access and administrators.

You retain ownership of content you post and are responsible for having the rights to share it. You grant JUGS a nonexclusive, royalty-free permission to host, store, reproduce, and display that content as needed to operate, maintain, and moderate the community. This permission does not authorize unrelated advertising use of your posts or likeness.

You can remove your own posts and replies using the available controls. Copies may remain temporarily in backups or records retained for legal, security, or dispute purposes, as described in the Privacy Policy. Removing a post cannot retrieve copies other members have already made.

JUGS may remove content or restrict access for material violations of these Terms, subject to applicable law. Community content is not continuously monitored, and members’ statements are their own. Report concerns through Contact JUGS.

Jug Collector phase badges are awarded following approval of completed phase reviews. They can be viewed and downloaded through Recognition. A separate badge approval is not required after phase approval.

Well Jugged finisher recognition requires completion and approval of all six phases, followed by a finisher recognition request, review, approval, and issuance. Finisher benefits include the digital finisher badge and a pair of finisher stickers. Any delivery details needed for physical items will be arranged separately; no delivery date is promised unless expressly stated.

Badges, finisher recognition, and community flair acknowledge JUGS program milestones. They do not establish professional qualifications, medical fitness, or authority to teach or commercially exploit JUGS materials. JUGS does not offer instructor certification.

JUGS may update content, tools, and services. Access depends on your membership, progression, and published availability. Content for a future training phase or a planned feature may not yet be published. Features not currently offered are not represented as available merely because they have been discussed or announced.

Temporary interruptions may occur because of maintenance, technical issues, or third-party providers. Calculations, search results, account saves, and network requests can fail or be delayed. Check that a change was confirmed before relying on it.

Report access or billing problems through Contact JUGS. Material changes affecting paid services will be handled in accordance with applicable law and subscription commitments. This section does not remove statutory rights or the refund protections stated above.

The JUGS Privacy Policy describes how JUGS handles personal information, including account details, training progress and notes, saved meal plans, Food Diary entries, optional saved calculator results, and community content.

Account-specific logs and saved results are intended for your account use. Community posts and replies are shared with other members who have community access. JUGS and its service providers may process information as needed to provide, secure, administer, and support the services, as described in the Privacy Policy.

Clearing a calculator form does not necessarily remove a result previously saved to your account. Use the applicable removal control to remove a supported saved result. Account closure, retention, deletion requests, and any required records are addressed through the Privacy Policy and Contact JUGS.

Do not include information in community posts that you wish to keep private. These Terms do not replace any separate privacy notice, consent, or rights required by applicable law.

These Terms are governed by the laws of the Commonwealth of Massachusetts, without regard to conflict-of-law principles, except where mandatory consumer protections of another jurisdiction apply.

If any provision is found invalid or unenforceable, that provision will be limited or severed to the extent required by law, and the remaining provisions will continue in effect.

JUGS may update these Terms to reflect changes in services, business practices, or legal requirements.

Updated Terms will be posted with a revised effective date. Material changes will be communicated as required by law.

For questions about these Terms, memberships, billing, cancellations, or fitness-related policies, contact JUGS through our website.

Business: JUGS LLC

Location: Massachusetts, United States

Website: moveyourjugs.com

Contact: Contact JUGS